Working Procedures for CSI

S.No.	Document Name	URL
1.	Advance Customer Settlement	Link
2.	Cash Transfer between CSI and Non CSI	Link
3.	COD Epayment Steps Document	Link
4.	COD After CSI	Link
5.	Create Customer CRM	Link
6.	CSI Bank Reconciliation	Link
7.	CSI IPVS Schedule Creation	Link
8.	CSI E-Payment V6.1(Non-COD)	Link
9.	Customer and Contract Creation	Link
10.	GSTN Configuration CRM	Link
11.	Master Guide for BNPL Centres	Link
12.	NAF Customers	Link
13.	Reversing the Clearing Document	Link
14.	Substitute Workflow	Link
15.	CQ Request Process	Link
16.	Cash transfer Process	Link

Source : http://utilities.cept.gov.in/csi/